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"In 2006 Julia Lerner is living in Moscow, a recent university graduate in computer science, when she's recruited by Russia's largest intelligence agency. By 2018 she's in Silicon Valley as COO of Tangerine, one of America's most famous technology companies. In between her executive management (make offers to promising startups, crush them and copy their features if they refuse); self promotion (check out her latest op-ed in the WSJ, on Work/Life...
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Learn how to adopt ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with the demands of the customer of the future.
Amazon has led the change in customers' expectations on how, when, and where they shop and make their purchasing decisions, while innovators like Netflix, Apple, Sephora, and...
83) Dark skies
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Series
Dark shores volume 2
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English
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Description
Her life in danger for meddling in the plots of the most powerful man in the Celendor Empire, Lydia flees to the far side of the Endless Seas. Killian is Marked by the God of War, but his gifts fail him when the realm under the dominion of the Corrupter invades Mudamora. With Mudamora falling beneath the armies of the Corrupter, Lydia and Killian strike a bargain to save those they love most. As truths are revealed, birthrights claimed, and loyalties...
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"In the tradition of Emily Giffin and Marisa de los Santos, HOW LUCKY YOU ARE is an engaging and moving novel about three women struggling to keep their longstanding friendship alive. Waverly, who's always been the group's anchor, runs a cozy bakery but worries each month about her mounting debt. Kate is married to a man who's on track to be the next governor of Virginia, but the larger questions brewing in their future are unsettling her. Stay-at-home...
85) Mistwood
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English
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Brought back from the Mistwood to protect the royal family, a girl who has no memory of being a shape-shifter encounters political and magical intrigue as she struggles with her growing feelings for the prince.
86) The witch hunter
Author
Series
Witch hunter (Virginia Boecker) volume 1
Language
English
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"Set in an alternative 16th-century England, Elizabeth Grey is the only girl in the king's elite group of witch hunters. When she's framed for being a witch herself, Elizabeth finds freedom at the hands of the world's most wanted wizard and her loyalties are tested"--
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"San Francisco, 1968: Jeannie and Kip are lost and half-orphaned, their mother dead under mysterious circumstances, and their father - a decorated WWII veteran - consumed by guilt and losing sight of his teenage children. Kip, a dreamer and swaggerer prone to small-time trouble, enlists to fight in Vietnam; Jeannie finds a seemingly safe haven in early marriage and motherhood. But when Kip is accused of a terrible military crime, Jeannie is seduced...
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"Harness the power of communities, both inside and outside of your organization, to drive value and revenue, activate your employees' and customers' talents, and create a highly engaged, loyal customer base. What if you discovered a blueprint that could grow your brand's reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers? Customer...
89) Fall of heroes
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Series
Cloak Society volume 3
Language
English
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Description
Masquerading as a new group of superheroes, the evil Cloak Society has taken over Sterling City--and ex-villain Alex Knight must bring them to justice once and for all.
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The Lord of Luchow is a kind man. However, when he and his people are threatened with war, a brave and loyal servant finds a way to protect his master and bring peace to the lands. Includes special educational sections: Words to know, What do you think?, and About China.
92) Hold U down
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Robbing men, getting money, and living lavishly is all they know. For Unique, Kiara, Kay Kay, and Zoe, tomorrow isn't promised, love doesn't exist, and men ain't worth a thing. Stealing cars is their hustle, and they are at the top of their game, but jealousy, greed, and envy are lurking in the shadows. Unique lives by the motto "Only the strong shall survive and the weak shall fall," but the game of love has won her over. Once she decides to leave...
93) Give
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"Every summer, Jessie and Emma leave their suburban home in the Central Valley of California and fly north to Baymont. Nestled among Mendocino's golden hills, with ponies to love and endless acres to explore, Baymont should be a child's paradise. But Baymont belongs to Laurel, the girls' birth mother, whose heedless parenting and tainted judgement cast a long shadow over the sisters' summers--and their lives. Caught in a web of allegiances, the girls...
94) The antidote
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English
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From the author of The Freemason's Daughter comes a lush romantic fantasy perfect for fans of Everless!
In the world of healers, there is no room for magic.
Fee knows this, just as certainly as she knows that her magic must be kept secret. But the crown prince Xavi, Fee's best friend and only source of comfort, is sick. So sick, that Fee can barely contain the magic lying dormant inside her. She could use it, just a little, to heal him. But magic...
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English
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Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success by exploring the timelessness of customer service (i.e., what hasn't changed), the high-tech tools that could give you a customer service advantage, and the systemic social shifts that are changing...
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Ignite the stars volume 2
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English
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Criminal mastermind and unrivaled pilot Ia Cōcha and her allies make unpredictable choices as they fight to keep darkness from eclipsing the skies.
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Springtime means it's baseball season, and Charlie Brown wants this to be the year his team finally wins a game! Charlie Brown's only option is to make some trades to improve his team. He calls Peppermint Patty to make a deal, but she tells him there's only one player on his team she wants, "he funny-looking little kid with the big nose." Snoopy! Peppermint Patty offers Charlie Brown five good players for Snoopy. But will Charlie Brown trade his beloved...
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The story of a family in crisis and the loyal dog that holds them together, from the witty, imaginative author of The Dead Fathers Club. The Hunters - Adam, Kate, and their children Hal and Charlotte - are a typical family, with typical concerns: work, money, love, the trials of adolescence. What sets them apart is Prince, their black labrador. Prince is an earnest and determined young dog. He strives to live up to the tenets of the Labrador Pact:...
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In the last days of the world, the walls of Viyara are still falling and the dead are rising faster than ever. Juliet is trapped, ordered by Lord Luco of the Mahyanai to sacrifice the remaining members of her family, the Catresou, to stave off the end fo the world. Though they're certain his plan is useless, Juliet and her former friend Runajo must comply tie Lord Ineo's wishes unless they can discover a different, darker path to protecting Viyara....
100) Loyalty
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English
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Description
Through various examples, children learn about loyalty and how to apply it to everyday life. With classmates, with friends, and with family members, various situations are presented which teach readers about the importance of being loyal. Additional features to aid comprehension include informative captions, a Think-About-It section, a table of contents, a glossary, sources for further research, an index, and an introduction to the author. Author/Illustrator...
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