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Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences. Win the Customer cuts right to the chase, giving readers practical, powerful techniques for energizing the way they interact with the people who drive their business. Filled with examples and inspiration, the book shows readers...
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Reveals how established attitudes affect all aspects of one's life, explains the differences between fixed and growth mindsets, and stresses the need to be open to change in order to achieve fulfillment and success.
In the course of over twenty years of research, leading motivation and personality psychology expert Carol Dweck has discovered that our mindset is not a minor personality quirk, it actually creates our whole mental world, and explains...
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"Renowned psychic Char Margolis shows you how to... awaken your own psychic intuition, send out the right kind of energy to attract a mate, assess a developing relationship, use compromise, vulnerability, and forgiveness to solve problems, understand how to reach your love once he as "crossed over," and more"--P. [4] of cover.
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Smith tells listeners how to think like a millionaire and reap the benefits of this mindset. The key to moving beyond the middle class and up the economic ladder is mastering 10 vital principles, including thinking long-term, focusing on ideas, working for profits, and more. Everyone wants to improve their financial positions, and here Smith offers listeners sensible advice on how to transform their lives and realize their dreams.
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"Tama Kieves--inspirational coach, career transition expert and author of Inspired & Unstoppable--guides you through life's uncertain times, helping you discover the blessings within difficulties. Tama Kieves knows a thing or two about dramatic changes. After graduating from Harvard Law School with honors, Tama left an unfulfilling life at a prestigious corporate law firm to pursue her passion and make a name for herself as a writer and inspirational...
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